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Thursday, November 04, 2004

The power to choose
Since so much is being said abt the power to choose lemme add an interesting anecdote a friend mentioned recently. He was interning in one of the leading store chains in US (name withheld for no reason) and was trained to take customer specifications and suggest the best product to the customer in return. However, they were also instructed that even if there is only one product that matches the user's needs, they should still give him two more close fitting choices because apparently no one likes to be given only one option. Wow! The way this country makes use of cognitive science is truly amazing.

Comments:
nazeer gandu pandu sandu are my funda

signed, tuktuki
 
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